Important information about services, cancellations, travel insurance and children's discounts
Yo9u can settle the hotel bill in cash, by debit card or by credit card (Visa or Master Card)
We have adapted our cancellaton policy to the current situation concerning Covid-19. We recommend to ask the reception team.
Arrival & Departure
Your room is available from 2 pm. On the day of your departure, we ask you to vacate the room by 11 am. In case of a departure before 7 o’clock in the morning as well as with a departure on Saturday, we kindly ask you to pay the hotel bill in the evening before 11 pm. Late Check out is available on request (extra fee).
The Hotel disposes of a large parking area (free of charge). A few spots are available in the Hotel garage at an extra fee of € 5,- per day.
Children are pretty welcome to our Hotel and can enjoy the „Kinderland“ as well as the Children's playground in the garden. Certainly we can also provide early meals for your children.
We kindly ask you to note, that children under 16 years are not allowed to the "Kamillendörfl" saunas.
Warum nicht einmal einen Aufenthalt in unserem Hause oder eine Wellness- Behandlung in unserem Kamillendörfl schenken? Gerne gestalten wir einen Gutschein nach Ihren individuellen Wünschen!
Your dog is welcome at the Alpendomizil Neuhaus. Please note that dogs are not allowed in the restaurant and wellness area. The daily rate is currently € 12,00 and from winter season 2021/22 the daily rate is € 15,- (each rate without food). Only one dog per room is allowed.